Terms and Conditions and Customer Information
I. General Terms and Conditions
§ 1 General Provisions
(1) The following terms and conditions apply to contracts you enter into with us as the provider (AMEO Watersports GmbH) via the website https://shop.ameo.cc. Unless otherwise agreed, we object to the inclusion of any terms and conditions you may use.
(2) For the purposes of the provisions below, a “consumer” is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity. A business operator is any natural or legal person, or a partnership with legal capacity, that acts in the course of its independent professional or commercial activity when entering into a legal transaction.
§ 2 Formation of the Contract
(1) The subject matter of this contract is the sale of goods.
(2) By listing the respective product on our website, we are making you a binding offer to enter into a contract via the online shopping cart system under the terms specified in the product description.
(3) The contract is concluded via the online shopping cart system as follows:
The items you intend to purchase are placed in the "Shopping Cart." You can access the "Shopping Cart" by clicking the corresponding button in the navigation bar and make changes there at any time.
After proceeding to the “Checkout” page and entering your personal information as well as the payment and shipping details, you will finally be shown an order summary of your order details.
If you choose an instant payment system (e.g., PayPal / PayPal Express, Amazon Payments, Sofortüberweisung) as your payment method, you will either be directed to the order summary page in our online store or redirected to the website of the instant payment system provider.
If you are redirected to the respective instant payment system, make the appropriate selection and enter your information there. Finally, your order details will be displayed as an order summary on the instant payment system provider’s website or after you have been redirected back to our online store.
Before submitting your order, you have the option to review the details in the order summary, make changes (including by using your web browser’s “Back” button), or cancel the order.
By submitting your order using the corresponding button (“Place Order” or similar wording), you legally and bindingly accept the offer, thereby entering into a contract.
(4) Your requests for a quote are nonbinding. We will provide you with a binding quote in writing (e.g., via email), which you may accept within 5 days (unless a different deadline is specified in the quote).
(5) The processing of your order and the transmission of all information required in connection with the conclusion of the contract are carried out via email, in part automatically. You must therefore ensure that the email address you have provided to us is correct, that you are technically able to receive emails, and, in particular, that they are not blocked by spam filters.
§ 3 Special Provisions Regarding Offered Payment Methods
(1) SEPA Direct Debit (Basic and/or Business Direct Debit)
When paying by SEPA Basic Direct Debit or SEPA Business Direct Debit, you authorize us—by issuing the corresponding SEPA mandate—to collect the invoice amount from the specified account.
The direct debit will be processed within 2–5 days after the contract is concluded.
The deadline for sending the pre-notification is reduced to 5 days before the due date. You are responsible for ensuring that there are sufficient funds in the account on the due date. In the event of a chargeback due to your fault, you must bear the resulting bank fee.
§ 4 Right of Retention, Retention of Title
(1) You may exercise a right of retention only to the extent that the claims arise from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
(3) If you are a business owner, the following also applies:
a) We reserve title to the goods until all claims arising from the ongoing business relationship have been settled in full. The goods subject to retention of title may not be pledged or assigned as security prior to the transfer of title.
b) You may resell the goods in the ordinary course of business. In this case, you hereby assign to us all claims arising from the resale in the amount of the invoice; we accept this assignment. You remain authorized to collect the claim. However, if you fail to properly meet your payment obligations, we reserve the right to collect the receivable ourselves.
c) If the goods subject to retention of title are combined or mixed with other items, we shall acquire co-ownership of the new item in the ratio of the invoice value of the goods subject to retention of title to the value of the other items processed at the time of processing.
d) We agree to release the collateral to which we are entitled at your request to the extent that the realizable value of our collateral exceeds the claim to be secured by more than 10%. The selection of the collateral to be released is at our discretion.
§ 5 Warranty
(1) The statutory rights regarding liability for defects apply.
(2) As a consumer, you are asked to inspect the item immediately upon delivery to ensure it is complete and free of obvious defects and shipping damage, and to notify us and the carrier of any complaints as soon as possible. Failure to do so will not affect your statutory warranty rights.
(3) If you are a business, the following applies in deviation from the warranty provisions above:
a) Only our own specifications and the manufacturer’s product description shall be deemed to have been agreed upon as the characteristics of the item; other advertising, public promotions, and statements by the manufacturer shall not be considered as such.
b) In the event of defects, we shall, at our discretion, fulfill our warranty obligations by repairing the item or providing a replacement. If the attempt to remedy the defect fails, you may, at your discretion, demand a price reduction or rescind the contract. The attempt to remedy the defect is deemed to have failed after a second unsuccessful attempt, unless the nature of the item or the defect, or other circumstances, indicate otherwise. In the event of repair, we are not required to bear the additional costs incurred by transporting the goods to a location other than the place of performance, provided that such transport does not correspond to the intended use of the goods.
c) The warranty period is one year from the date of delivery of the goods. The shortened warranty period does not apply:
- for damages attributable to us that result from injury to life, body, or health, and for other damages caused intentionally or through gross negligence;
- to the extent that we have fraudulently concealed the defect or have provided a warranty regarding the quality of the item;
- in the case of goods that have been used in accordance with their customary purpose in a structure and have caused its defectiveness;
- in the case of statutory recourse claims that you have against us in connection with rights arising from defects.
§ 6 Choice of Law, Place of Performance, Jurisdiction
(1) German law applies. With respect to consumers, this choice of law applies only to the extent that it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the country where the consumer has his or her habitual residence (principle of favorability).
(2) The place of performance for all obligations arising from business relationships with us, as well as the venue for legal proceedings, is our registered office, provided that you are not a consumer but rather a merchant, a legal entity under public law, or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU, or if your place of residence or habitual residence is unknown at the time the action is filed. The right to bring an action before a court at another statutory place of jurisdiction remains unaffected by this provision.
(3) The provisions of the United Nations Convention on Contracts for the International Sale of Goods are expressly excluded.
II. Customer Information
1. Seller's Identity
AMEO Watersports GmbH
Fuchsfeldstr. 9
82275 Emmering
Germany
Phone: +49(0)81413634195
Email: info@ameo.team
Alternative Dispute Resolution:
The European Commission provides a platform for online out-of-court dispute resolution (ODR platform), available at https://ec.europa.eu/odr.
2. Information on the Formation of the Contract
The technical steps involved in concluding the contract, the conclusion of the contract itself, and the options for corrections are governed by the provisions on “Conclusion of the Contract” in our General Terms and Conditions (Part I).
3. Language of the Contract, Storage of the Contract Text
3.1. The language of the contract is German.
3.2. We do not store the full text of the contract. Before submitting your order via the online shopping cart system, you can print out the contract details using your browser’s print function or save them electronically. Once we receive your order, we will resend the order details, the legally required information for distance sales contracts, and the General Terms and Conditions to you via email.
3.3. For quote requests made outside of the online shopping cart system, you will receive all contract details in writing as part of a binding quote—for example, via email—which you can print out or save electronically.
4. Codes of Conduct
4.1. We have complied with the "Käufersiegel" quality criteria established by Händlerbund Management AG, which can be viewed at:
5. Essential characteristics of the good or service
The key features of the product and/or service are listed in the respective offer.
6. Prices and Payment Terms
6.1. The prices listed in the respective offers, as well as the shipping costs, represent the total prices. They include all price components, including all applicable taxes.
6.2. Shipping costs are not included in the purchase price. You can view them by clicking on the appropriately labeled button on our website or in the respective offer; they are shown separately during the ordering process and must be paid by you in addition to the purchase price, unless free shipping has been promised.
6.3. If the shipment is delivered to countries outside the European Union, additional costs beyond our control may apply, such as customs duties, taxes, or money transfer fees (bank transfer or exchange rate fees charged by financial institutions), which you are responsible for paying.
6.4. Any costs incurred in connection with the money transfer (bank transfer or exchange rate fees charged by financial institutions) shall be borne by you in cases where the delivery is made to an EU member state but the payment was initiated outside the European Union.
6.5. The payment methods available to you are listed under a button with the corresponding label on our website or in the respective offer.
6.6. Unless otherwise specified for each payment method, payment obligations arising from the concluded contract are due immediately.
7. Terms of Delivery
7.1. The delivery terms, the delivery date, and any applicable delivery restrictions can be found under a button labeled accordingly on our website or in the respective offer.
7.2. If you are a consumer, the law provides that the risk of accidental loss or accidental deterioration of the item sold during shipment does not pass to you until the goods are delivered to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently engaged a carrier not designated by the seller or any other person designated to carry out the shipment.
If you are a business owner, delivery and shipping are at your own risk.
8. Statutory Liability for Defects
Liability for defects is governed by the "Warranty" provisions in our General Terms and Conditions (Part I).
These Terms and Conditions and Customer Information were drafted by lawyers at Händlerbund who specialize in IT law and are continuously reviewed for legal compliance. Händlerbund Management AG guarantees the legal validity of the texts and assumes liability in the event of cease-and-desist letters. For more information, please visit:
Last updated: September 1, 2022
